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FAQ

About Us
2019 All Rights Reserved To AIS IT Consulting Services (Private) Limited. AIS IT Consulting Services (Private) Limited is a company duly incorporated and registered under the laws of Sri Lanka, with company registration no. PV00215063 granted by the registrar general of companies in Colombo. AIS IT Consulting Services operates the online platform which connects the borrowers with the lenders, facilitates the loan process, and is not acting as a lender or loan provider.
Regarding the fees charged for the loan
Before you apply, you can check the full repayment amount of your loan through our loan calculation form. The loan amount and the loan amount you would like to borrow (make sure you choose comfortably), Service charge, and a consultation fee will be charged. If you pay on time, no other fees will be charged. Check the loan repayment amount before you apply, and only accept the loan if you are confident that you will be able to repay it on time.
Credit information
Criteria for obtaining a loan and qualifications to apply

- Age 20 to 60 years old, currently employed, or have a steady income.
- Use your personal information, bank account information correctly.
- The telephone number you will use in the application should be registered in your name.
- You need to enter a landline number at your place of work.
- You need to include a photo of your National Identity Card, Passport, or Driving License to verify your identity.
To find out if your loan request has been approved or not
You can also access your private cabinet on our website and find out the status of your loan application.
If you have applied but have not yet received the loan application confirmation SMS (sms) from cashx
We are all ready to help you. You can contact us through any of the following centers.

Facebook: https://www.facebook.com/cashxlk
email: info@cashx.lk
Website: cashx.lk
About cash receipts
Our goal is to have your money credited to your bank account within two hours of approving your loan application.
If your loan have not yet credited the bank account
If you have difficulty obtaining your approved loan, please contact us through our Customer Support Media below.

Facebook: https://www.facebook.com/cashxlk
email: info@cashx.lk
Hotline number: 0117562756
How to prolong my repayment amount
If you want to extend the period, you can extend the service charge for another 30 days by paying the service charge for the period you have obtained, which will extend your loan for another 30 days and you will be charged 45% of the remaining amount.
If you have already been charged a late fee, you will be able to extend the service by paying the service charge and the relevant delay fee by 30 days. This will extend your loan for another 30 days, with a 45% service charge on the balance.
About making payments to us
We have included in your contract the date on which your loan will be repaid and the amount applicable. We urge you to make sure that you pay on or before the due date so that you do not receive any penalty.
Is the refund expensive?
Once you have approved your loan application you will see everything (the amount of loan you are applying for, the repayment date, and the repayment amount). The price is reasonable. If you do not want to borrow, you do not have to go for it.
If you want to get a loan back
You can make a request by making a phone call to our call center or through the Facebook page.

Facebook: https://www.facebook.com/cashxlk
Hotline number: 0117562756